UK 0800 999 5090 / ROI 048 8772 2247
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Since 1977 the Motability Scheme has helped disabled people, their families and carers reclaim their freedom and independence by delivering mobility to millions of people all over the UK. As more and more manufacturers joined the scheme over the years disabled people were given a variety of well-established vehicle makes and models to choose from, among them, it is Volkswagen Motability cars that stand out as the most reliable and easily adaptable options.

What it means to be Recognised Volkswagen Commercial Vehicle Converters

At TBC Conversions we work closely with Volkswagen, supplying a range of Volkswagen Motability cars or WAVs, alongside our accessible and standard minibuses. It’s thanks to our innovative vehicle conversion work that we are Volkswagen Commercial Vehicles Recognised Converters, and proud to be part of a network that supports independent conversions specialists.

Volkswagen Motability Cars

We can guarantee that every Volkswagen Motability car or minibus adapted by TBC Conversions meets the high standards and technical requirements of the manufacturer. Our work doesn’t impact the quality or reliability of Volkswagen vehicles design or build, plus our processes and people are subject to strict examinations and auditing from VW. Altogether this ensures TBC Conversions deliver converted Volkswagen Motability cars that match the benchmark that VW has set.

Our range of Volkswagen Motability cars

At TBC Conversions we understand that every one of our customers is different, with their own individual needs, requirements and wishes. Because of this recognition, we can tailor our WAV conversions to every type of disabled driver or passenger. From medium to large, our Volkswagen Motability car range accommodates wheelchair-using drivers and passengers as well as their families and carers comfortably.

Let’s look at the Volkswagen Caddy Maxi Life

With an ultra-lightweight rear loading ramp and Q’Straint tie-downs and restraints, as far as Volkswagen Motability cars go, our Caddy Maxi LIfe offers an easy-to-use day to day travel option for wheelchair-using passengers and their families or carers.

At TBC Conversions, we recognise the necessity for passengers travelling in the rear of the vehicle to feel comfortable, safe, and part of the family journey. We do not want people to feel isolated or cut off from others travelling in the cabin. Thanks to Volkswagen’s thoughtful designs, the middle row of seating can be removed partially or entirely to remove barriers from the rear of the vehicle to the forward passenger compartment.

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What’s more the Caddy Maxi Life plus from TBC Conversions offers wheelchair passengers further comfort whilst travelling with rear sliding opening windows and our continuous rear door seal technology protecting passengers from the elements, car fumes and road noise. Additional options are available including privacy glass and a winch to assist passenger entry,

In short, the Caddy Maxi Life is a Volkswagen Motability car that provides superior comfort and ease of use for everyday travel, making it the ideal choice for carers and families with wheelchair users.

Moving on to the Volkswagen T6.1 Range

A blank canvas for converters to work with, the T6.1 Range are popular Volkswagen Motability cars among those who wish to retain their ability to drive independently. Thanks to the flexibility of the range, TBC Conversions adaptions can assist with driving independence in a number of ways.

Our side and rear inboard and underfloor lifts can be remotely operated by wheelchair users, allowing ease of access without disassembling their wheelchairs or needing assistance from others.

The rear access lift shown below from Autolift guides drivers onto the platform and into their vehicle with subtle low-level lighting, stowing away quickly and efficiently behind them. What’s more, the Autolift is less conspicuous than others on the market, blending in with the stylish and sleek Volkswagen interiors, something which we know is important to our clients.

Autolift – rear access lift

Once inside, our customers can then choose to transfer to a driving position with our 6-way seats, securing their wheelchair in place and moving onto the driver’s seat quickly and with ease. Alternatively, the option to drive from a wheelchair eliminates the need to vacate the wheelchair at all, with a sophisticated docking system that allows wheelchair users to lock in and drive away.

Of course, the T6.1 Range of Volkswagen Motability cars also offers a variety of wheelchair passenger options including an upfront passenger position whereby the wheelchair user can be seated alongside the driver.

From the Volkswagen Shuttle to the exquisite Caravelle, our conversions provide clients with larger WAVs that can seat up to 6 passengers and a wheelchair user comfortably. Perfect for independent drivers, families, and organisations to get on the road efficiently and in style.

Finally, our Volkswagen Crafter Minibus Conversions

Outside of our Volkswagen Motability car range, TBC Conversions also work to convert Crafter vans into 16- and 17-seater standard and accessible minibuses.

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Our TBC Taxi and Bus Conversions team work to supply local authorities, commercial dealerships, community transport groups, care homes, schools and colleges with minibus conversions that are adapted to suit the individual needs of the end-users.With a range of access options to choose from the accessible minibus, Crafters are supplied with rear inboard passenger lifts and have the option to seat up to 5 wheelchairs, plus flexible seating is made possible with quick release seating and 8 track M2 tested flooring. We also offer standard Volkswagen minibus conversions supplied with electric cantilever side steps, saloon heating and flexible seating.

TBC Conversions’ carefully considered minibus conversions include from the 16- and 17-seater Volkswagen Crafters but the same conversions can also be applied to the smaller 9-seater Volkswagen Crafter with accessible and standard options, each one completed with Intelligence, Empathy and Care.

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To find out more about how we can help find your next Volkswagen Motability car, get in touch with one of the TBC Conversions team on 0800 999 5090 or email sales@tbcconversions.com.

As established Volkswagen Motability car converters, TBC Conversions look forward to continuing our work with the wonderful range of VW vehicles that are continuously being designed and developed to improve the driver experience and environmental impact. Keep your eyes peeled for any exciting news we might have about the Volkswagen Caddy Maxi Life Gen 5 and any other commercial vehicle developments that come from Volkswagen soon.


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After a long year of isolation, social distancing and the cancellation of regularly scheduled events, the folks at Motability decided to take their Big Event online. Not only is this enabling the scheme and associated companies to showcase products and services to those who benefit from them, but helping those who could not or cannot attend live shows attend from the comfort of their own home.

Here’s a breakdown of how the show will take place over two days on the 6th and 7th of August.


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As the team at TBC Conversions expands further, we look forward to introducing our team members to our customers, colleagues, and peers. This week it’s the turn of Gary Wood, who has joined the Motability Aftercare Team at TBC Conversions in Bromborough, to help our customers and Motability leaseholders maintain their vehicles.

Let’s see what Gary had to say when we asked him a few questions.

So, Gary, how did you come to work at TBC Conversions?

Well, one of the things that are great at TBC Conversions is that all the staff welcome you like family. Funny thing is, when I applied for the vacancy advertised for the Motability Aftercare team, I didn’t know that a long term peer had recently started with TBC too.

Anita Sheard and I have worked together for years in the past, in a fast-paced motor dealership, and we’ve always had a great working relationship so it was kind of like fate that she already worked here.

How do you think you can help TBC Conversions customers in your new role?

So far, I’ve found there’s a high level of support and expert guidance we offer here at TBC Conversions. We aim to help and assist Motability Lease customers with all their wheelchair accessible vehicle aftercare, but also, we’re here to help with things like servicing and MOT bookings.

We try and stay up to date with all Motability news and developments to give our customers the best possible service.

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What you do see for the future of TBC Conversions?

The only way is up. Even in the short time I’ve been with the company, there has been a lot of change. Parts of experience and improvement processes that have been brought in from new employees, plus there’s a real buzz about being able to get out and about to see our customers with fewer restrictions.

What is it that makes you get up in the morning?

I have always been excited to get going in the morning.

As well as being grateful for my family, I really am grateful to be able to get up and get to work. I think that so far, I’ve found working closely with the Motability Scheme is really rewarding. I’m now helping people who really need it every day and giving them the freedom and independence that, without companies like TBC Conversions, they might not have access to.

What’s the best thing about your role with TBC Conversions?

Working with such a great team with shared goals and enthusiasm for the job. We all feel the same way about the important work we are doing and it’s that plus interacting with such a wide range of customers that I’ve really enjoyed.

How do you think TBC Conversions stand out from other converters?

Other than the dedication from the team, I think there are some seriously innovative technologies at work by the R&D team, engineers, and technicians at TBC Conversions production space in Dungannon and Bromborough.

Our T6.1 Range boasts the highest entry height on the market, exclusive to TBC Conversions, and then there’s our continuous rear door seal which we fit to every one of our WAV’s that was developed specifically for the comfort of our customers.

It’s little things like this, plus the personalised service and the extra effort that every member of the TBC Conversions team delivers which I believe puts us head and shoulders above other mobility vehicle converters.

Finally, a question we’ve asked all of the team so far, what would your dream car be and why?

It’s got to be the DeLorean from Back to the Future so I can go back in time and redo some of the silly things I’ve done in the past.

Paul Nigh’s ‘TeamTimeCar.com’ Back to the Future DeLorean Time Machine

We think Gary has fit right into the TBC Conversions family as a valued member of the Motability Scheme aftercare team. His experience in the motor industry, paired with a kind-hearted and friendly nature, make him a valuable asset to the team and a great help to customers with wheelchair accessible vehicles under the Motability Scheme.

For any assistance with the aftercare of your WAV do not hesitate to call Gary and the team on 0800 999 5090 or you can email them at mobilitycustomercare@tbcconversions.com. 


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In recent months there has been something happening on social media. Now if you are not in the world of marketing, or even just the niche that is marketing to disabled audiences, this movement may have completely escaped your attention, so we thought we’d help bring it into sharp focus.

How it all began

One woman, Victoria Jenkins, founder of adaptive clothing label Unhidden Clothing, noticed that despite carefully targeting her adverts, painstakingly researching her hashtags and producing cleverly curated content, her adaptive brands reach on social media wasn’t what it should be.

After looking into why this could be she made a shocking discovery which she then spoke out about on social media. The response from 100’s of other adaptive clothing, mobility aid suppliers and other disability brand marketers showcased them and their small business promotions were blatantly being silenced by social media algorithms.

She posted way back in April about her findings and started a powerful movement against the obvious and unfair censorship of disability on all social media platforms. What followed was nothing short of impressive, as the community that had been brought together because of this social media censorship, united to try and make a difference together.

So how can this happen?

Definition of Social Media Algorithm: a technical means of sorting posts based on relevancy instead of publishing time, in order to prioritize which, content a user sees first according to the likelihood that they will actually engage with such content.

By definition, carefully curated targeted content should reach our desired audiences and encourage engagement with relevant brands, this has however turned out not to be the case. With examples coming out from the 100’s of adaptive business owners and brands proving their posts and ads have been banned or stopped by social media platforms for containing “sensitive material“.

The likes of Seated Sewing who specialise in adaptive garment sewing and hospital gowns had their ads cancelled because the “bodies and skin” on show are not what people want to see. Or Slick Chicks who design accessible intimates for diverse bodies having their work censored for using models who’ve had mastectomies or amputees, the people who represent their target audience!

These are just two examples of a bigger problem but luckily 20 of these dedicated brands have now come together to change the landscape and level the playing field for digital marketing accessible products.

How tbc conversions are involved

At TBC Conversions we provide wheelchair accessible vehicles to those who need them. We work in close partnership with the Motability Scheme to deliver seamless service to all our customers throughout their vehicle lease.

Marketing for TBC Conversions has recently taken a large leap into mainstream social media, but the struggle is real, even in the adaptive automotive industry. Carefully curated reels and videos of vehicles converted to allow wheelchair access are clearly getting less reach and/or engagement than their abled counterparts. Working under a large established motor dealer group, we are able to compare how our posts perform and there is a clear difference.

So far, we have not faced any difficulty with paid social advertising, but this could be down to the fact that we haven’t used any live models in our promotional videos as yet.

We would like to move forward with live reviews of our vehicles, using real wheelchair users, and want to shoot more promotional material with relatable models in the shots, although until the playing field is levelled and the restrictions and censorship stop, this could just be money and effort down the drain.

As many of the brands involved in the movement are small to medium businesses, money and time are precious commodities. To stand out in such a niche market takes dedication, creativity and at the end of the day cash, as we all know social media is pay to play these days. All these things are easy to produce when you are running a business close to your heart, as the passion is there, but when your work is rejected censored or deemed “sensitive” by an algorithm it can be soul-destroying. This plus the fact that you know your target audience aren’t being fairly represented on any social media platforms.

Thanks to the brands behind #DiversityIncludesDisability all adaptive and disabled industries could start to see positive change in the way social media platforms promote our hard work. Let’s hope that in the near future, disabled brands and indeed audiences will receive the same representation as their able counterparts.

 

To find out more about the #DiversityIncludesDisability movement and the brands that are pushing for important change head over to Instagram and search the #.


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Looking for a job that makes a difference? Want to build a rewarding career? If so then your search is over as TBC Mobility Conversions are looking for a sales executive to join our team and sell our wonderful wheelchair accessible vehicles.

The Job

You’ll be joining a team of two experienced sales executives who know the business inside out and are ready and waiting to pass their extensive knowledge of wheelchair vehicle conversions on. Working in close partnership with the Motability Scheme your role will involve demonstrating and selling our vehicle conversions to customers up and down the UK.

You will be responsible for developing sales and securing ongoing business through long term relationship building, something upon which TBC Conversions have built their business. You’ll be based in the Bromborough offices near Liverpool but will travel across the UK with some overnight stays required to meet your potential clients.

What we need

This will be sales but not as you know it, you’ll be selling vehicles of course, but our conversions mean so much more to our customers.

These vehicles are a lifeline for our customers, they can be a way to get to and from important medical appointments, or help carers transport their clients, our WAVs can give a disabled driver the freedom to get back on the road independently or help a family go on road trips together.

For these reasons, you’ll find sales is only a small part of your role, you’ll need to be friendly and approachable, educated and informative, engaging and friendly and able to speak to and deal with a wide range of end-users.

Experience in the automotive industry is desirable however we welcome applications from other fields.

Why choose TBC Conversions

Our product speaks for itself, our wheelchair accessible vehicles have been converted to such a high standard that Volkswagen Commercial Vehicles added us to their network of Recognised Converting Partners.

Thanks to our long history of converting vehicles and supplies from leading vehicle manufacturers, we can stand apart from other converters.

We offer pioneering technology such as our continuous rear door seal, built for the comfort of our wheelchair-using passengers. We also offer extra entry height on our T6.1 Range allowing easier access for taller or higher seated passengers and drivers. We are the only converters in the market to offer these outstanding features, and therefore TBC Conversions really do offer that little something extra that can make a big difference.

We also like to look after our employees, making sure that our team are happy at work means we have a low staff turnover. Our team are new in Bromborough, but our offices have only been here for 8 years. When you join TBC Conversions as a wheelchair accessible vehicle sales executive, you’ll be joining the family and you’ll become a part of the Donnelly Group.

If you are successful in your application, you will be provided with a company pension, life insurance cover for peace of mind. We also like to look after our employees’ health and wellbeing and provide access to a company package that does just that.

 

So, you want a job that makes a difference, a job that can be rewarding in so many ways? Then apply today to become a wheelchair accessible vehicle sales executive with TBC Conversions.


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Over the past few months, we’ve been introducing a few of our team members who have worked with TBC Conversions for years. Today we are pleased to learn more about a new addition to our Motability Car Scheme Aftercare team; meet Anita Sheard.

Let’s find out why Anita came to TBC Conversions and what she loves so far about her time here.

What attracted you to apply for a role in the Motability Car Scheme Aftercare team?

I had known Ray Walsh, UK Sales Manager, for years as I already worked in the motor industry, one day we ended up discussing his work and how much he enjoyed working with the company. The main thing that I suppose attracted me to the role was all the great work TBC Conversions were doing for customers and clients who relied on the Motability Scheme.

What do you think is the key message here at TBC Conversions?

Definitely the importance of customer care. Our customers are at the core of everything we do and, dealing with the Motability Car Scheme on our customer behalf, we work to help make their day-to-day life as easy and problem-free as possible.

What is the one thing, so far, that you are most proud of since starting with TBC Conversions?

I was promoted in just 4 months, something which I believe really shows the companies faith in me and my abilities, but also shows just how much I enjoy doing the work I am.

How do you see the company progressing over the course of 2021?

Honestly, I think if the last few months are any indication, TBC Conversions will be building a greater presence all over the UK in the mobility and vehicle conversions market. I believe we can expect more production to move over from Northern Ireland to our Bromborough based workshops and also we can expect to see a better, more relaxed and safer way of dealing with our customers at scheduled safety checks, handovers and specialised events.

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Tell us what gets you up in the morning?

The team I work with are so welcoming and friendly and honestly, I really look forward to coming into the office each and every day. Helping the people who make use of the Motability Car Scheme really is rewarding. Our customers have been among the worse affected people from the effects of the pandemic, and I think it’s important to make our interactions and the visits from our technicians a totally positive experience.

Can you tell us your favourite thing about the work you do for TBC Conversions?

Being a real people person, my favourite thing about my job is talking with our customers. Our customer base is so diverse that one call I can be speaking with an elderly lady who cares for her husband, another day I can be speaking with a disabled military veteran or a mother with a disabled child. It’s because no two customers are alike, and everyone has a story to share, that I enjoy every phone call and interaction. What we do is so important to our customers and assisting such a great service like the Motability Car Scheme, really is the most enjoyable part of my job here.

TBC Conversions really do stand out among other wheelchair accessible vehicle converters, why do you think that is?

We truly care about our work. The Motability Car Scheme helps those with disabilities access vehicles to help retain independence and easy travel, and at TBC Mobility Conversions we build further upon the strength of that service.

Our customer-centric focus helps to ensure we provide our clients with a WAV that caters to their individual needs, no matter what we never sell a car that isn’t going to be absolutely stress free to use and maintain. Furthermore, it’s important to us to keep wheelchairs users as comfortable and safe as possible in our conversions, as well as provide vehicles that are stylish and practical for everyday use.

We like to build long-lasting trusting relationships with our customers, using the same level of intelligence, empathy and care we apply when building every wheelchair accessible vehicle, we supply.

Lastly, and for a bit of fun, what would your dream car be and why?

A Dodge Charger without a doubt, because it’s fast and furious just like me.

TBC Mobility Conversions team dream cars

THE MOTABILITY CAR SCHEME AND TBC Conversions

After many years of working closely with the Motability Car Scheme, TBC Conversions are proud to have developed a wide range of wheelchair accessible cars built to keep our customers on the road. Whether you are a disabled driver looking for a drive from WAV, a family with a wheelchair user or a carer trying to get your clients from A to B, our team of conversion specialists and aftercare staff dedicate their time to making sure all our clients can travel with ease and in style.

People like Anita Sheard really make a difference to so many by being a friendly and approachable voice on the other end of the phone with a wealth of available knowledge and expertise. What’s more, we’re expanding our team at TBC Conversions, and have vacancies working with Anita and the team liaising with the Motability Car Scheme, our customers and technicians. Do you enjoy helping people and delivering a high standard of care that mirrors that of the Motability Car Scheme and TBC Conversions? Apply here if so for our Service Advisor vacancy.

 


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We are very pleased to announce a new appointment at TBC Taxi & Bus Conversions as John Jennings joins the team as our Minibus Sales Manager based in England.

Let’s find out a bit more about John and what he’ll be bringing to the business.

Welcome to the TBC Taxi & Minibus Conversions team

We will be rolling out the welcome mat for John on the 25th of June as he begins his role as Sales Manager for our Minibus conversions sales in the UK. Bringing with him vast knowledge and background in the minibus conversion market, as well as a strong reputation among his peers, John will no doubt become a valuable member of our tight-knit team.

Earning his stripes at the likes of Treka Bus and Stanford Coaches, we are confident that John will champion the practices of TBC Taxi & Minibus Conversions and bring a new level of market experience with him. His role will involve increasing the presence of TBC Taxi & Minibus Conversions across a wider UK network, supporting, and helping drive the sales team based in Dungannon.

TBC Taxi & Minibuses in the UK

Moving with the times, John will remain based in England on a WFH basis, communicating with our TBC Taxi & Minibus Conversions team in Dungannon regularly. We are excited to see what John will bring to the new role and look forward to any future developments he will make to strengthen our position within the UK minibus conversions market.

Above all, we know that John is the type of person who will champion TBC’s customer-centric ethos, promoting the message that TBC Taxi & Minibus Conversions are designed, engineered, and produced with intelligence, empathy, and care at their core.

Our Minibus Conversions

We specialise in converting specialist passenger-carrying vehicles supplied by leading manufacturers such as Volkswagen Commercial Vehicles and Mercedes-Benz Vans. Thanks to our innovative developments and the outstanding technology used in all our minibus conversions, we are pleased to be known as Volkswagen Commercial Vehicle Recognised Converters.

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At TBC Taxi & Minibus Conversions we know the differences that safe, accessible, and reliable group passenger transport can make to businesses, communities, and charitable organisations. Therefore, every one of our minibus conversions is designed, developed, and delivered to exacting customer specifications and wishes.

As time moves on, and travel restrictions start to ease, many of our team members are looking forward to networking with new and existing clients again. For John, his appointment could not have come at a better time as we reintroduce ourselves to our customers, we will be introducing John Jennings as TBC Taxi & Bus Conversions new Minibus Sales Manager.

We wish John the very best in his role and look forward to the exciting times ahead.  


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Get your hands on the last of the Caddy Maxi Life plus wheelchair accessible vehicles from TBC Mobility Conversions.

As we look forward to welcoming the next generation of VW Caddy’s into the WAV world, we say a final farewell to the last of the previous models. If you are interested in becoming the proud owner of the Caddy Maxi Life plus, expertly adapted by TBC Conversions, here’s a little more about our most popular choice of small to medium WAV.

Above Average Specification

When it comes to finding a wheelchair accessible vehicle that does all the hard work for you, you’ve found it in the Caddy Maxi Life plus. We’ve taken the superb standard spec of the Caddy Maxi Life and added our own TBC twist.

Above and beyond the standard specifications of the Caddy Maxi Life which include:

  • Composition colour screen & 6 speakers
  • Exterior mirrors, power-adjustable and heated.
  • Rear parking sensors
  • Climatic air conditioning system
  • Bluetooth
  • Cruise control
  • TPS
  • City braking
  • Backrest releases to front passenger seats including lumbar support
  • Rear-view mirror with anti-dazzle function
  • 16” alloy wheels
  • Black roof rails
  • Heated front screen
  • Leather multifunction steering wheels
  • TBC’s own continuous rear door seal
  • Lightweight folding ramp

The Caddy Maxi Life plus from TBC Conversions comes with:

  • Satellite navigation with discover media
  • App connect
  • Factory rear opening windows

These amazing additional extras provide added elements of day-to-day usability for our customers, plus a higher level of safety and comfort for wheelchair-using passengers.

Why choose TBC Conversions?

Aside from our exceptional level of customer care and unique technology, TBC Conversions are recognised converters under the Volkswagen Recognized Converter scheme, as such our conversions are built to meet the high standard of the leading vehicle manufacturers we work with.

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Our customers can relax in the safety and knowledge that TBC Conversions’ team are dedicated to providing a one of a kind customer experience and in turn one of a kind WAV’s to suit individual customer requirements.

What’s more, at TBC Conversions we understand that, in the current climate, not everyone will feel comfortable or safe making long journeys to find their perfect WAV, which is why our team are happy to come to you.

Doorstep and Virtual Demonstrations

Whether in the furthest reaches of the Scottish Highlands or the southernmost points of the UK, our sales team are happy to get on the road to see you. We know our customers time is valuable and will always work to fit their busy schedules whether that’s on the school run or at the office, we’re flexible so you don’t need to be.

If you are still unable to commit to a free doorstep demonstration, all our wheelchair accessible vehicle demonstrations can be found on our new YouTube channel. This gives you the chance to do a little bit of virtual window shopping then call us with any questions or queries you may have after selecting the WAV that’s right for you.

As it stands today, we are very much looking forward to the wonderful wheelchair accessible vehicle we will develop from the latest Volkswagen Caddy.

By combining our exclusive technology and expertise with Volkswagen’s own automotive excellence, we’re confident we’ll soon be producing the next exciting generation of TBC Conversions wheelchair accessible Caddy’s for our customers.

Until then, why not take a look at the Caddy Maxi Life plus, with short lead times on delivery, available from £3995* advance payments on the Motability Scheme it’s a no brainer.

Call 0800 999 5090 or email sales@tbcconversions.com to discuss your options or to arrange a free doorstep demonstration today.


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Well, it was an exciting moment for all of us when TBC Conversions, in partnership with South West College, were announced winners of the SME Employer Award 2021.

As the team sat watching this year’s virtual awards ceremony live, we were proud to see MD David Donnell and Alastair Boothe talk so passionately about what our apprenticeship programme means to them and the people who enrol.

TBC Conversions’ Apprenticeship Program

As a unique vehicle conversion company, we stand out as employers at college open days and always have a large number of applicants to choose our apprentices from. With that comes a great responsibility to deliver worthwhile life and work skills to the young people who have chosen to train with us.

Apprentices at TBC Conversions are trained by our best staff members and split their time between practical and theoretical work in the classroom. We believe that working with apprentices benefits not only the individual in the programme but our business as well. Being able to develop and mould our apprentices, teaching them the TBC ways, allows us to essentially grow our workforce from the ground up.

“Our apprenticeship programme has been running for 10 years now, and we have a 100% success rate with all of our apprentices retaining employment on completion of their course.”

This year, we have had a total of 6 apprentices work with us under the scheme, each one fully integrated into the workforce as valued members of the team. We can only look forward to the coming year and being able to welcome more apprentices into the fold.

Working with South West College

In a partnership that has grown over the years, and will continue to grow stronger into the future, our work with South West College has proved invaluable to both TBC Conversions and the young people who choose to enrol in their apprenticeship programme.

Offering a wide range of courses, South West College provide their students with an exceptional level of support and opportunity to move into higher-value work within their region. Together with South West College, TBC Conversions can give back to the economy with our commitment to provide Northern Ireland with skilled individuals ready to enter the workforce.

The Effect of SME Employers

We are proud to be able to showcase the differences a small to medium business can make to an economy. With one of the highest concentrations of SMEs in the UK operating in Northern Ireland, it is businesses like ours that essentially form the backbone of the NI economy.

Working together with the education sector, we are able to ensure small to medium businesses continue to thrive and strengthen their effects on the NI Economy.

Awarding bodies like the Department for Economy give businesses like TBC Conversions a voice and platform to share our successes and give us the chance to celebrate both our apprentices’ achievements and our company’s development with other businesses.

“Winning is a testament to our team and celebrates the talent, abilities, and benefits gained by taking part. The awards also recognise influential partnerships between employers and training providers that support the continuous growth of Skills Development.”

The Future of TBC Conversions Apprenticeships

Although the National Apprenticeship Awards Ceremony was very different this year, it was nice for us to be able to share such an important moment with our team in Bromborough. As the announcement was made that TBC Conversions were the winner of the SME Employer Award 2021, it was amazing to know that all the staff working under the TBC banner were behind the company.

From the success of our apprenticeship programme in Dungannon, we can soon hopefully strike up a similar relationship with local colleges on the Wirral, offering that same head start in lives and careers for determined apprentices, keen to be part of something different.

If you are looking to enrol in an apprenticeship with TBC Conversions check out the prospectus on offer from South West College and get in touch today.


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When it comes to WAVs, there’s one man our customers have come to count on time and time again. To many in the industry he’s known as Tom McKeown, TBC Sales Manager, but to his customers, he’s known as Tom McKeown, superhero and Mobility expert.  

Let’s find out what makes our very own WAV warrior tick and where his superpowers really come from.

When did you start working with TBC Conversions Tom? 

It was a warm summers day in August 2008 that I became the 9th employee of the TBC team. David Donnell, MD and part-owner of TBC Conversions was the 8th, starting just 6 weeks before I did.  

I had started my career with Norwich Union in June 1979 as a Claims Handler. After 4 Years there I joined a firm of Loss Adjusters/ Claims Investigators based in Birmingham. Here I worked in GB and Northern Ireland dealing primarily with Bomb Damage, and any kind of property damage as a result of Flood, Storm, Theft etc.

After 14 years as a Loss Adjuster, I was approached by a packaging company based in Dromore Co. Down and Kansas USA where I worked for a further 9 years, starting in logistics and then moving on to Sales Development all over the UK, and parts of Europe.

From there I went on to spend a number of years with Henderson’s / Spar as their Business Development Consultant. My duties included assisting the growth of their Wholesale Business to Business section.

It was then that, after a chance meeting with Terence Donnelly, I was made aware of a new Donnelly Group venture called TBC Conversions, they were looking for a Sales Manager and the rest is history.

What are the most important messages for clients of TBC Conversions to be aware of?

At TBC Conversions, our ethos is to “keep our customers central to everything we do”. Working in sales and industry for so long you get to learn that talk is cheap, words are free, but walking the walk and making this happen is what matters. 

Time after time it is the belief and commitment that the entire TBC team deliver that makes the difference. From mobility experts to sales team members, workshop technicians and aftercare teams, every person in the TBC family is involved in achieving our goal. 

God gave us two ears and one mouth, a sign that we should listen twice as much as we talk. Our customers know what they want or more often need, and as a mobility expert, it’s my job to guide and support my customers. It’s up to me to make their wants and needs a reality.

One thing our WAV customers often need the most is assistance navigating the financial constraints, limitations and legislation surrounding the conversion of wheelchair accessible vehicles.

By developing close relationships with our customers, keeping them informed and educated and managing their expectations, treating them with Intelligence, Empathy and Care come easy. 

If you could pick one moment you are most proud of working with TBC, what would it be and why?

In 2009, TBC Conversions became the first UK converter recognised with the highest engineering standard within Europe, the full European Type Approval. This came following the pull and crash testing of our very first wheelchair accessible vehicle, the VW Caddy Maxi Life.

VW wheelchair car 11
VW wheelchair car 7
VW wheelchair car 10
VW wheelchair car 1



Following this, we were also granted a letter of no objection from Volkswagen AG, another first for a UK based conversion company.

More importantly, and because of the high standards by which we operate, every time I see the expression on the faces of our customers, after handing over their bespoke converted vehicles, I know exactly why we do what we do.

What do you see for the future of TBC?

We have continued to test all our converted vehicles to the full European Type Approval standards. It is this attention to detail, which we have maintained from 2008 to the current day, that keeps our customers safe and enables us to consistently deliver quality service.

Continuing to match and exceed our customer’s expectations, innovate with the latest technology and keep informed of best practices used by mobility experts is of paramount importance to us.

I look forward to being able to shake our customer’s hands again, meet them face-to-face, and develop lasting relationships with the people I dearly enjoy working with.

How have the effects of the current pandemic changed your day to day?.

Keeping your distance is not something that ever entered our minds pre-COVID. 

It was commonplace to hold the hands of the disabled children whose future car I was demonstrating or receive a hug from happy customers on handovers. Now that none of this is possible, it has brought into focus the small things we all took for granted.

Today, I complete socially distanced home demonstrations wearing a face-covering, face shields and gloves. Whilst understanding this is completely necessary, it does not lend itself to “The Personal Touch” TBC Conversions are so well known for. 

TBC Conversions mobility experts team

Our clients will sometimes only use facial expressions and non-verbal communications to interact with us, for mobility experts everywhere I’m sure it’s this restriction that has certainly changed the way we build and develop relationships with the people we deal with.

We have adapted, finding other ways to uphold and provide our vital services including home demonstrations, new vehicle handovers and important annual WAV checks. Both ourselves and our customers are conscious about keeping each other safe, adhering to social distancing regulations and personal safety precautions, during these activities.

Working together, we will come out the other side of this pandemic, stronger and wiser than we were before.

So, come on, what gets Super Tom up in the morning?

I’ve always been an early riser, so I’m up at 6 am every day.

Workwise each day is different at TBC, the one constant is the privilege our customers give us, trusting us with their safety and comfort and allowing us to guide them into the most suitable vehicles.

This is my superpower.

How do you think TBC Conversions stands out among other vehicle conversion companies?

Everyone in our TBC family will try to go the extra mile for our customers. 

Starting by matching the correct WAV to their particular needs and requirements, secondly, during the lifetime of that vehicle, we will remain accessible to our customer being the first and most reliable port of call for all concerns, queries and advice. 

At TBC Conversions we will always do our utmost to help our customers with guidance on servicing support, breakdown recovery and repairs, helping them navigate the industry and connecting them with their local dealers. 

It’s this deep understanding of all our customer’s needs that give TBC one of the most of its most outstanding qualities, keeping the customer at the focus of everything we do. 

Finally, what would your dream car be and why?

Without a doubt the Audi RS4 Avant, 2.9 TFSI V6 444 BHP Quattro, (Lamborghini engine).

A vehicle with absolute aeroplane performance and, unless you are a true Petrolhead, the man in the street would not recognise it as a Special Car.

 

Like a true superhero in a supercar, even wanting to remain conspicuous in his dream motor, Tom McKeown is an asset to the TBC Conversions Sales team and a champion to his customers. 

With mobility experts such as Tom, delivering the core standards of TBC Conversions service and care seems easy. It’s only when we get to know more about our customer and go that extra mile that we see real results, and our customers return for more. 

For advice and guidance from mobility experts at TBC Conversions and to start your own TBC journey, call 0800 999 5090 or email sales@tbcocnversions.com today.


TBC Conversions

Our attention to detail, good service, outstanding value and respect for all are just some of the qualities that instill trust within our customers who return to the TBC Group year after year and generation after generation.



TBC Conversions Ltd (NORTHERN IRELAND)

50 Far Circular Rd,
Dungannon
Co. Tyrone
BT71 6LW
Northern Ireland

Tel: 0800 999 5090

TBC Conversions Ltd (ENGLAND)

Unit 3
Brunel Road
Bromborough
CH62 3NY
England

Tel: 0800 999 5090