Since 1977 the Motability Scheme has helped disabled people, their families and carers reclaim their freedom and independence by delivering mobility to millions of people all over the UK. As more and more manufacturers joined the scheme over the years disabled people were given a variety of well-established vehicle makes and models to choose from, among them, it is Volkswagen Motability cars that stand out as the most reliable and easily adaptable options.
At TBC Conversions we work closely with Volkswagen, supplying a range of Volkswagen Motability cars or WAVs, alongside our accessible and standard minibuses. It’s thanks to our innovative vehicle conversion work that we are Volkswagen Commercial Vehicles Recognised Converters, and proud to be part of a network that supports independent conversions specialists.
We can guarantee that every Volkswagen Motability car or minibus adapted by TBC Conversions meets the high standards and technical requirements of the manufacturer. Our work doesn’t impact the quality or reliability of Volkswagen vehicles design or build, plus our processes and people are subject to strict examinations and auditing from VW. Altogether this ensures TBC Conversions deliver converted Volkswagen Motability cars that match the benchmark that VW has set.
At TBC Conversions we understand that every one of our customers is different, with their own individual needs, requirements and wishes. Because of this recognition, we can tailor our WAV conversions to every type of disabled driver or passenger. From medium to large, our Volkswagen Motability car range accommodates wheelchair-using drivers and passengers as well as their families and carers comfortably.
With an ultra-lightweight rear loading ramp and Q’Straint tie-downs and restraints, as far as Volkswagen Motability cars go, our Caddy Maxi LIfe offers an easy-to-use day to day travel option for wheelchair-using passengers and their families or carers.
At TBC Conversions, we recognise the necessity for passengers travelling in the rear of the vehicle to feel comfortable, safe, and part of the family journey. We do not want people to feel isolated or cut off from others travelling in the cabin. Thanks to Volkswagen’s thoughtful designs, the middle row of seating can be removed partially or entirely to remove barriers from the rear of the vehicle to the forward passenger compartment.
What’s more the Caddy Maxi Life plus from TBC Conversions offers wheelchair passengers further comfort whilst travelling with rear sliding opening windows and our continuous rear door seal technology protecting passengers from the elements, car fumes and road noise. Additional options are available including privacy glass and a winch to assist passenger entry,
In short, the Caddy Maxi Life is a Volkswagen Motability car that provides superior comfort and ease of use for everyday travel, making it the ideal choice for carers and families with wheelchair users.
A blank canvas for converters to work with, the T6.1 Range are popular Volkswagen Motability cars among those who wish to retain their ability to drive independently. Thanks to the flexibility of the range, TBC Conversions adaptions can assist with driving independence in a number of ways.
Our side and rear inboard and underfloor lifts can be remotely operated by wheelchair users, allowing ease of access without disassembling their wheelchairs or needing assistance from others.
The rear access lift shown below from Autolift guides drivers onto the platform and into their vehicle with subtle low-level lighting, stowing away quickly and efficiently behind them. What’s more, the Autolift is less conspicuous than others on the market, blending in with the stylish and sleek Volkswagen interiors, something which we know is important to our clients.
Once inside, our customers can then choose to transfer to a driving position with our 6-way seats, securing their wheelchair in place and moving onto the driver’s seat quickly and with ease. Alternatively, the option to drive from a wheelchair eliminates the need to vacate the wheelchair at all, with a sophisticated docking system that allows wheelchair users to lock in and drive away.
Of course, the T6.1 Range of Volkswagen Motability cars also offers a variety of wheelchair passenger options including an upfront passenger position whereby the wheelchair user can be seated alongside the driver.
From the Volkswagen Shuttle to the exquisite Caravelle, our conversions provide clients with larger WAVs that can seat up to 6 passengers and a wheelchair user comfortably. Perfect for independent drivers, families, and organisations to get on the road efficiently and in style.
Outside of our Volkswagen Motability car range, TBC Conversions also work to convert Crafter vans into 16- and 17-seater standard and accessible minibuses.
Our TBC Taxi and Bus Conversions team work to supply local authorities, commercial dealerships, community transport groups, care homes, schools and colleges with minibus conversions that are adapted to suit the individual needs of the end-users.With a range of access options to choose from the accessible minibus, Crafters are supplied with rear inboard passenger lifts and have the option to seat up to 5 wheelchairs, plus flexible seating is made possible with quick release seating and 8 track M2 tested flooring. We also offer standard Volkswagen minibus conversions supplied with electric cantilever side steps, saloon heating and flexible seating.
TBC Conversions’ carefully considered minibus conversions include from the 16- and 17-seater Volkswagen Crafters but the same conversions can also be applied to the smaller 9-seater Volkswagen Crafter with accessible and standard options, each one completed with Intelligence, Empathy and Care.
To find out more about how we can help find your next Volkswagen Motability car, get in touch with one of the TBC Conversions team on 0800 999 5090 or email firstname.lastname@example.org.
As established Volkswagen Motability car converters, TBC Conversions look forward to continuing our work with the wonderful range of VW vehicles that are continuously being designed and developed to improve the driver experience and environmental impact. Keep your eyes peeled for any exciting news we might have about the Volkswagen Caddy Maxi Life Gen 5 and any other commercial vehicle developments that come from Volkswagen soon.
After a long year of isolation, social distancing and the cancellation of regularly scheduled events, the folks at Motability decided to take their Big Event online. Not only is this enabling the scheme and associated companies to showcase products and services to those who benefit from them, but helping those who could not or cannot attend live shows attend from the comfort of their own home.
Here’s a breakdown of how the show will take place over two days on the 6th and 7th of August.
As the team at TBC Conversions expands further, we look forward to introducing our team members to our customers, colleagues, and peers. This week it’s the turn of Gary Wood, who has joined the Motability Aftercare Team at TBC Conversions in Bromborough, to help our customers and Motability leaseholders maintain their vehicles.
Let’s see what Gary had to say when we asked him a few questions.
Well, one of the things that are great at TBC Conversions is that all the staff welcome you like family. Funny thing is, when I applied for the vacancy advertised for the Motability Aftercare team, I didn’t know that a long term peer had recently started with TBC too.
Anita Sheard and I have worked together for years in the past, in a fast-paced motor dealership, and we’ve always had a great working relationship so it was kind of like fate that she already worked here.
So far, I’ve found there’s a high level of support and expert guidance we offer here at TBC Conversions. We aim to help and assist Motability Lease customers with all their wheelchair accessible vehicle aftercare, but also, we’re here to help with things like servicing and MOT bookings.
We try and stay up to date with all Motability news and developments to give our customers the best possible service.
The only way is up. Even in the short time I’ve been with the company, there has been a lot of change. Parts of experience and improvement processes that have been brought in from new employees, plus there’s a real buzz about being able to get out and about to see our customers with fewer restrictions.
I have always been excited to get going in the morning.
As well as being grateful for my family, I really am grateful to be able to get up and get to work. I think that so far, I’ve found working closely with the Motability Scheme is really rewarding. I’m now helping people who really need it every day and giving them the freedom and independence that, without companies like TBC Conversions, they might not have access to.
Working with such a great team with shared goals and enthusiasm for the job. We all feel the same way about the important work we are doing and it’s that plus interacting with such a wide range of customers that I’ve really enjoyed.
Other than the dedication from the team, I think there are some seriously innovative technologies at work by the R&D team, engineers, and technicians at TBC Conversions production space in Dungannon and Bromborough.
Our T6.1 Range boasts the highest entry height on the market, exclusive to TBC Conversions, and then there’s our continuous rear door seal which we fit to every one of our WAV’s that was developed specifically for the comfort of our customers.
It’s little things like this, plus the personalised service and the extra effort that every member of the TBC Conversions team delivers which I believe puts us head and shoulders above other mobility vehicle converters.
It’s got to be the DeLorean from Back to the Future so I can go back in time and redo some of the silly things I’ve done in the past.
We think Gary has fit right into the TBC Conversions family as a valued member of the Motability Scheme aftercare team. His experience in the motor industry, paired with a kind-hearted and friendly nature, make him a valuable asset to the team and a great help to customers with wheelchair accessible vehicles under the Motability Scheme.
Looking for a job that makes a difference? Want to build a rewarding career? If so then your search is over as TBC Mobility Conversions are looking for a sales executive to join our team and sell our wonderful wheelchair accessible vehicles.
You’ll be joining a team of two experienced sales executives who know the business inside out and are ready and waiting to pass their extensive knowledge of wheelchair vehicle conversions on. Working in close partnership with the Motability Scheme your role will involve demonstrating and selling our vehicle conversions to customers up and down the UK.
You will be responsible for developing sales and securing ongoing business through long term relationship building, something upon which TBC Conversions have built their business. You’ll be based in the Bromborough offices near Liverpool but will travel across the UK with some overnight stays required to meet your potential clients.
This will be sales but not as you know it, you’ll be selling vehicles of course, but our conversions mean so much more to our customers.
These vehicles are a lifeline for our customers, they can be a way to get to and from important medical appointments, or help carers transport their clients, our WAVs can give a disabled driver the freedom to get back on the road independently or help a family go on road trips together.
For these reasons, you’ll find sales is only a small part of your role, you’ll need to be friendly and approachable, educated and informative, engaging and friendly and able to speak to and deal with a wide range of end-users.
Experience in the automotive industry is desirable however we welcome applications from other fields.
Our product speaks for itself, our wheelchair accessible vehicles have been converted to such a high standard that Volkswagen Commercial Vehicles added us to their network of Recognised Converting Partners.
Thanks to our long history of converting vehicles and supplies from leading vehicle manufacturers, we can stand apart from other converters.
We offer pioneering technology such as our continuous rear door seal, built for the comfort of our wheelchair-using passengers. We also offer extra entry height on our T6.1 Range allowing easier access for taller or higher seated passengers and drivers. We are the only converters in the market to offer these outstanding features, and therefore TBC Conversions really do offer that little something extra that can make a big difference.
We also like to look after our employees, making sure that our team are happy at work means we have a low staff turnover. Our team are new in Bromborough, but our offices have only been here for 8 years. When you join TBC Conversions as a wheelchair accessible vehicle sales executive, you’ll be joining the family and you’ll become a part of the Donnelly Group.
If you are successful in your application, you will be provided with a company pension, life insurance cover for peace of mind. We also like to look after our employees’ health and wellbeing and provide access to a company package that does just that.
So, you want a job that makes a difference, a job that can be rewarding in so many ways? Then apply today to become a wheelchair accessible vehicle sales executive with TBC Conversions.
We are very pleased to announce a new appointment at TBC Taxi & Bus Conversions as John Jennings joins the team as our Minibus Sales Manager based in England.
Let’s find out a bit more about John and what he’ll be bringing to the business.
We will be rolling out the welcome mat for John on the 25th of June as he begins his role as Sales Manager for our Minibus conversions sales in the UK. Bringing with him vast knowledge and background in the minibus conversion market, as well as a strong reputation among his peers, John will no doubt become a valuable member of our tight-knit team.
Earning his stripes at the likes of Treka Bus and Stanford Coaches, we are confident that John will champion the practices of TBC Taxi & Minibus Conversions and bring a new level of market experience with him. His role will involve increasing the presence of TBC Taxi & Minibus Conversions across a wider UK network, supporting, and helping drive the sales team based in Dungannon.
Moving with the times, John will remain based in England on a WFH basis, communicating with our TBC Taxi & Minibus Conversions team in Dungannon regularly. We are excited to see what John will bring to the new role and look forward to any future developments he will make to strengthen our position within the UK minibus conversions market.
Above all, we know that John is the type of person who will champion TBC’s customer-centric ethos, promoting the message that TBC Taxi & Minibus Conversions are designed, engineered, and produced with intelligence, empathy, and care at their core.
We specialise in converting specialist passenger-carrying vehicles supplied by leading manufacturers such as Volkswagen Commercial Vehicles and Mercedes-Benz Vans. Thanks to our innovative developments and the outstanding technology used in all our minibus conversions, we are pleased to be known as Volkswagen Commercial Vehicle Recognised Converters.
At TBC Taxi & Minibus Conversions we know the differences that safe, accessible, and reliable group passenger transport can make to businesses, communities, and charitable organisations. Therefore, every one of our minibus conversions is designed, developed, and delivered to exacting customer specifications and wishes.
As time moves on, and travel restrictions start to ease, many of our team members are looking forward to networking with new and existing clients again. For John, his appointment could not have come at a better time as we reintroduce ourselves to our customers, we will be introducing John Jennings as TBC Taxi & Bus Conversions new Minibus Sales Manager.
We wish John the very best in his role and look forward to the exciting times ahead.
For many, the Motability Scheme is a valuable life-changing service and at TBC Conversions we are glad to work closely with the scheme, helping make a difference in peoples lives. Our wheelchair accessible vehicle conversions are purpose-built to help keep people mobile and, on the road, and it is working in tandem with the Motability Scheme that allows us to do this efficiently.
Over the past year, there were some changes made to the way Motability and TBC Conversions work together to ensure our clients get the best from us and here we are going to detail exactly what those changes mean to you.
The main changes start with Motability Operations giving wheelchair accessible converters and dealers like TBC Conversions more responsibility regarding the aftercare of our clients and customers and the wheelchair accessible vehicles we have supplied.
This means that we at TBC Conversions, are able to govern our own aftersales processes and procedures allowing us to improve your overall customer experience and give you a familiar point of contact for all your WAV aftercare needs.
As your Motability Managing Dealer, we can ensure you a more personalised level of aftercare. Getting to know every one of our customers on a one-to-one level and addressing your needs and concerns efficiently from handover to hand back.
We are happy to be the first port of call for everything you need including:
The team at TBC Conversions will always be at the other end of the telephone, ready and waiting to take your call.
Under the Motability Converter Partnership, people with disabilities are able to lease an expertly converted wheelchair accessible vehicle in exchange for their monthly mobility allowance. At TBC Conversions we are proud to be recognised converters under this partnership that works to make a difference in the lives of people who use wheelchairs in their everyday life.
Thanks to this wonderful working partnership with Motability, we work to develop long-lasting relationships with our wheelchair users, their carers and families alike. Our aftercare team are in regular contact with clients throughout the length of their lease, keeping their wheelchair accessible vehicles safely maintained and in good working order.
At the end of the 5-year lease, our dedicated sales team members are then able to further extend this longstanding relationship by arranging free doorstep demonstrations, assisting people in the selection of their next WAV.
In short, the partnership helps TBC Conversions and Motability work together to improve the lives of those in the scheme. We provide our mutual clients one point of contact which allows our team to really build a close client relationship, and support customers with TBC Conversion’s own uniquely tailored approach to customer care.
So, the next time you have a concern, query or just some friendly expert advice:
We are happy to help any way we can and all our news feeds are regularly updated with advice, guidance and news from the company and the scheme
Well, it was an exciting moment for all of us when TBC Conversions, in partnership with South West College, were announced winners of the SME Employer Award 2021.
As the team sat watching this year’s virtual awards ceremony live, we were proud to see MD David Donnell and Alastair Boothe talk so passionately about what our apprenticeship programme means to them and the people who enrol.
As a unique vehicle conversion company, we stand out as employers at college open days and always have a large number of applicants to choose our apprentices from. With that comes a great responsibility to deliver worthwhile life and work skills to the young people who have chosen to train with us.
Apprentices at TBC Conversions are trained by our best staff members and split their time between practical and theoretical work in the classroom. We believe that working with apprentices benefits not only the individual in the programme but our business as well. Being able to develop and mould our apprentices, teaching them the TBC ways, allows us to essentially grow our workforce from the ground up.
“Our apprenticeship programme has been running for 10 years now, and we have a 100% success rate with all of our apprentices retaining employment on completion of their course.”
This year, we have had a total of 6 apprentices work with us under the scheme, each one fully integrated into the workforce as valued members of the team. We can only look forward to the coming year and being able to welcome more apprentices into the fold.
In a partnership that has grown over the years, and will continue to grow stronger into the future, our work with South West College has proved invaluable to both TBC Conversions and the young people who choose to enrol in their apprenticeship programme.
Offering a wide range of courses, South West College provide their students with an exceptional level of support and opportunity to move into higher-value work within their region. Together with South West College, TBC Conversions can give back to the economy with our commitment to provide Northern Ireland with skilled individuals ready to enter the workforce.
We are proud to be able to showcase the differences a small to medium business can make to an economy. With one of the highest concentrations of SMEs in the UK operating in Northern Ireland, it is businesses like ours that essentially form the backbone of the NI economy.
Working together with the education sector, we are able to ensure small to medium businesses continue to thrive and strengthen their effects on the NI Economy.
Awarding bodies like the Department for Economy give businesses like TBC Conversions a voice and platform to share our successes and give us the chance to celebrate both our apprentices’ achievements and our company’s development with other businesses.
“Winning is a testament to our team and celebrates the talent, abilities, and benefits gained by taking part. The awards also recognise influential partnerships between employers and training providers that support the continuous growth of Skills Development.”
Although the National Apprenticeship Awards Ceremony was very different this year, it was nice for us to be able to share such an important moment with our team in Bromborough. As the announcement was made that TBC Conversions were the winner of the SME Employer Award 2021, it was amazing to know that all the staff working under the TBC banner were behind the company.
From the success of our apprenticeship programme in Dungannon, we can soon hopefully strike up a similar relationship with local colleges on the Wirral, offering that same head start in lives and careers for determined apprentices, keen to be part of something different.
If you are looking to enrol in an apprenticeship with TBC Conversions check out the prospectus on offer from South West College and get in touch today.
When it comes to WAVs, there’s one man our customers have come to count on time and time again. To many in the industry he’s known as Tom McKeown, TBC Sales Manager, but to his customers, he’s known as Tom McKeown, superhero and Mobility expert.
Let’s find out what makes our very own WAV warrior tick and where his superpowers really come from.
It was a warm summers day in August 2008 that I became the 9th employee of the TBC team. David Donnell, MD and part-owner of TBC Conversions was the 8th, starting just 6 weeks before I did.
I had started my career with Norwich Union in June 1979 as a Claims Handler. After 4 Years there I joined a firm of Loss Adjusters/ Claims Investigators based in Birmingham. Here I worked in GB and Northern Ireland dealing primarily with Bomb Damage, and any kind of property damage as a result of Flood, Storm, Theft etc.
After 14 years as a Loss Adjuster, I was approached by a packaging company based in Dromore Co. Down and Kansas USA where I worked for a further 9 years, starting in logistics and then moving on to Sales Development all over the UK, and parts of Europe.
From there I went on to spend a number of years with Henderson’s / Spar as their Business Development Consultant. My duties included assisting the growth of their Wholesale Business to Business section.
It was then that, after a chance meeting with Terence Donnelly, I was made aware of a new Donnelly Group venture called TBC Conversions, they were looking for a Sales Manager and the rest is history.
At TBC Conversions, our ethos is to “keep our customers central to everything we do”. Working in sales and industry for so long you get to learn that talk is cheap, words are free, but walking the walk and making this happen is what matters.
Time after time it is the belief and commitment that the entire TBC team deliver that makes the difference. From mobility experts to sales team members, workshop technicians and aftercare teams, every person in the TBC family is involved in achieving our goal.
God gave us two ears and one mouth, a sign that we should listen twice as much as we talk. Our customers know what they want or more often need, and as a mobility expert, it’s my job to guide and support my customers. It’s up to me to make their wants and needs a reality.
One thing our WAV customers often need the most is assistance navigating the financial constraints, limitations and legislation surrounding the conversion of wheelchair accessible vehicles.
By developing close relationships with our customers, keeping them informed and educated and managing their expectations, treating them with Intelligence, Empathy and Care come easy.
In 2009, TBC Conversions became the first UK converter recognised with the highest engineering standard within Europe, the full European Type Approval. This came following the pull and crash testing of our very first wheelchair accessible vehicle, the VW Caddy Maxi Life.
Following this, we were also granted a letter of no objection from Volkswagen AG, another first for a UK based conversion company.
More importantly, and because of the high standards by which we operate, every time I see the expression on the faces of our customers, after handing over their bespoke converted vehicles, I know exactly why we do what we do.
We have continued to test all our converted vehicles to the full European Type Approval standards. It is this attention to detail, which we have maintained from 2008 to the current day, that keeps our customers safe and enables us to consistently deliver quality service.
Continuing to match and exceed our customer’s expectations, innovate with the latest technology and keep informed of best practices used by mobility experts is of paramount importance to us.
I look forward to being able to shake our customer’s hands again, meet them face-to-face, and develop lasting relationships with the people I dearly enjoy working with.
Keeping your distance is not something that ever entered our minds pre-COVID.
It was commonplace to hold the hands of the disabled children whose future car I was demonstrating or receive a hug from happy customers on handovers. Now that none of this is possible, it has brought into focus the small things we all took for granted.
Today, I complete socially distanced home demonstrations wearing a face-covering, face shields and gloves. Whilst understanding this is completely necessary, it does not lend itself to “The Personal Touch” TBC Conversions are so well known for.
Our clients will sometimes only use facial expressions and non-verbal communications to interact with us, for mobility experts everywhere I’m sure it’s this restriction that has certainly changed the way we build and develop relationships with the people we deal with.
We have adapted, finding other ways to uphold and provide our vital services including home demonstrations, new vehicle handovers and important annual WAV checks. Both ourselves and our customers are conscious about keeping each other safe, adhering to social distancing regulations and personal safety precautions, during these activities.
Working together, we will come out the other side of this pandemic, stronger and wiser than we were before.
I’ve always been an early riser, so I’m up at 6 am every day.
Workwise each day is different at TBC, the one constant is the privilege our customers give us, trusting us with their safety and comfort and allowing us to guide them into the most suitable vehicles.
This is my superpower.
Everyone in our TBC family will try to go the extra mile for our customers.
Starting by matching the correct WAV to their particular needs and requirements, secondly, during the lifetime of that vehicle, we will remain accessible to our customer being the first and most reliable port of call for all concerns, queries and advice.
At TBC Conversions we will always do our utmost to help our customers with guidance on servicing support, breakdown recovery and repairs, helping them navigate the industry and connecting them with their local dealers.
It’s this deep understanding of all our customer’s needs that give TBC one of the most of its most outstanding qualities, keeping the customer at the focus of everything we do.
Without a doubt the Audi RS4 Avant, 2.9 TFSI V6 444 BHP Quattro, (Lamborghini engine).
A vehicle with absolute aeroplane performance and, unless you are a true Petrolhead, the man in the street would not recognise it as a Special Car.
Like a true superhero in a supercar, even wanting to remain conspicuous in his dream motor, Tom McKeown is an asset to the TBC Conversions Sales team and a champion to his customers.
With mobility experts such as Tom, delivering the core standards of TBC Conversions service and care seems easy. It’s only when we get to know more about our customer and go that extra mile that we see real results, and our customers return for more.
For advice and guidance from mobility experts at TBC Conversions and to start your own TBC journey, call 0800 999 5090 or email email@example.com today.