Since 1977 the Motability Scheme has helped disabled people, their families and carers reclaim their freedom and independence by delivering mobility to millions of people all over the UK. As more and more manufacturers joined the scheme over the years disabled people were given a variety of well-established vehicle makes and models to choose from, among them, it is Volkswagen Motability cars that stand out as the most reliable and easily adaptable options.
At TBC Conversions we work closely with Volkswagen, supplying a range of Volkswagen Motability cars or WAVs, alongside our accessible and standard minibuses. It’s thanks to our innovative vehicle conversion work that we are Volkswagen Commercial Vehicles Recognised Converters, and proud to be part of a network that supports independent conversions specialists.
We can guarantee that every Volkswagen Motability car or minibus adapted by TBC Conversions meets the high standards and technical requirements of the manufacturer. Our work doesn’t impact the quality or reliability of Volkswagen vehicles design or build, plus our processes and people are subject to strict examinations and auditing from VW. Altogether this ensures TBC Conversions deliver converted Volkswagen Motability cars that match the benchmark that VW has set.
At TBC Conversions we understand that every one of our customers is different, with their own individual needs, requirements and wishes. Because of this recognition, we can tailor our WAV conversions to every type of disabled driver or passenger. From medium to large, our Volkswagen Motability car range accommodates wheelchair-using drivers and passengers as well as their families and carers comfortably.
With an ultra-lightweight rear loading ramp and Q’Straint tie-downs and restraints, as far as Volkswagen Motability cars go, our Caddy Maxi LIfe offers an easy-to-use day to day travel option for wheelchair-using passengers and their families or carers.
At TBC Conversions, we recognise the necessity for passengers travelling in the rear of the vehicle to feel comfortable, safe, and part of the family journey. We do not want people to feel isolated or cut off from others travelling in the cabin. Thanks to Volkswagen’s thoughtful designs, the middle row of seating can be removed partially or entirely to remove barriers from the rear of the vehicle to the forward passenger compartment.
What’s more the Caddy Maxi Life plus from TBC Conversions offers wheelchair passengers further comfort whilst travelling with rear sliding opening windows and our continuous rear door seal technology protecting passengers from the elements, car fumes and road noise. Additional options are available including privacy glass and a winch to assist passenger entry,
In short, the Caddy Maxi Life is a Volkswagen Motability car that provides superior comfort and ease of use for everyday travel, making it the ideal choice for carers and families with wheelchair users.
A blank canvas for converters to work with, the T6.1 Range are popular Volkswagen Motability cars among those who wish to retain their ability to drive independently. Thanks to the flexibility of the range, TBC Conversions adaptions can assist with driving independence in a number of ways.
Our side and rear inboard and underfloor lifts can be remotely operated by wheelchair users, allowing ease of access without disassembling their wheelchairs or needing assistance from others.
The rear access lift shown below from Autolift guides drivers onto the platform and into their vehicle with subtle low-level lighting, stowing away quickly and efficiently behind them. What’s more, the Autolift is less conspicuous than others on the market, blending in with the stylish and sleek Volkswagen interiors, something which we know is important to our clients.
Once inside, our customers can then choose to transfer to a driving position with our 6-way seats, securing their wheelchair in place and moving onto the driver’s seat quickly and with ease. Alternatively, the option to drive from a wheelchair eliminates the need to vacate the wheelchair at all, with a sophisticated docking system that allows wheelchair users to lock in and drive away.
Of course, the T6.1 Range of Volkswagen Motability cars also offers a variety of wheelchair passenger options including an upfront passenger position whereby the wheelchair user can be seated alongside the driver.
From the Volkswagen Shuttle to the exquisite Caravelle, our conversions provide clients with larger WAVs that can seat up to 6 passengers and a wheelchair user comfortably. Perfect for independent drivers, families, and organisations to get on the road efficiently and in style.
Outside of our Volkswagen Motability car range, TBC Conversions also work to convert Crafter vans into 16- and 17-seater standard and accessible minibuses.
Our TBC Taxi and Bus Conversions team work to supply local authorities, commercial dealerships, community transport groups, care homes, schools and colleges with minibus conversions that are adapted to suit the individual needs of the end-users.With a range of access options to choose from the accessible minibus, Crafters are supplied with rear inboard passenger lifts and have the option to seat up to 5 wheelchairs, plus flexible seating is made possible with quick release seating and 8 track M2 tested flooring. We also offer standard Volkswagen minibus conversions supplied with electric cantilever side steps, saloon heating and flexible seating.
TBC Conversions’ carefully considered minibus conversions include from the 16- and 17-seater Volkswagen Crafters but the same conversions can also be applied to the smaller 9-seater Volkswagen Crafter with accessible and standard options, each one completed with Intelligence, Empathy and Care.
To find out more about how we can help find your next Volkswagen Motability car, get in touch with one of the TBC Conversions team on 0800 999 5090 or email firstname.lastname@example.org.
As established Volkswagen Motability car converters, TBC Conversions look forward to continuing our work with the wonderful range of VW vehicles that are continuously being designed and developed to improve the driver experience and environmental impact. Keep your eyes peeled for any exciting news we might have about the Volkswagen Caddy Maxi Life Gen 5 and any other commercial vehicle developments that come from Volkswagen soon.
After a long year of isolation, social distancing and the cancellation of regularly scheduled events, the folks at Motability decided to take their Big Event online. Not only is this enabling the scheme and associated companies to showcase products and services to those who benefit from them, but helping those who could not or cannot attend live shows attend from the comfort of their own home.
Here’s a breakdown of how the show will take place over two days on the 6th and 7th of August.
Looking for a job that makes a difference? Want to build a rewarding career? If so then your search is over as TBC Mobility Conversions are looking for a sales executive to join our team and sell our wonderful wheelchair accessible vehicles.
You’ll be joining a team of two experienced sales executives who know the business inside out and are ready and waiting to pass their extensive knowledge of wheelchair vehicle conversions on. Working in close partnership with the Motability Scheme your role will involve demonstrating and selling our vehicle conversions to customers up and down the UK.
You will be responsible for developing sales and securing ongoing business through long term relationship building, something upon which TBC Conversions have built their business. You’ll be based in the Bromborough offices near Liverpool but will travel across the UK with some overnight stays required to meet your potential clients.
This will be sales but not as you know it, you’ll be selling vehicles of course, but our conversions mean so much more to our customers.
These vehicles are a lifeline for our customers, they can be a way to get to and from important medical appointments, or help carers transport their clients, our WAVs can give a disabled driver the freedom to get back on the road independently or help a family go on road trips together.
For these reasons, you’ll find sales is only a small part of your role, you’ll need to be friendly and approachable, educated and informative, engaging and friendly and able to speak to and deal with a wide range of end-users.
Experience in the automotive industry is desirable however we welcome applications from other fields.
Our product speaks for itself, our wheelchair accessible vehicles have been converted to such a high standard that Volkswagen Commercial Vehicles added us to their network of Recognised Converting Partners.
Thanks to our long history of converting vehicles and supplies from leading vehicle manufacturers, we can stand apart from other converters.
We offer pioneering technology such as our continuous rear door seal, built for the comfort of our wheelchair-using passengers. We also offer extra entry height on our T6.1 Range allowing easier access for taller or higher seated passengers and drivers. We are the only converters in the market to offer these outstanding features, and therefore TBC Conversions really do offer that little something extra that can make a big difference.
We also like to look after our employees, making sure that our team are happy at work means we have a low staff turnover. Our team are new in Bromborough, but our offices have only been here for 8 years. When you join TBC Conversions as a wheelchair accessible vehicle sales executive, you’ll be joining the family and you’ll become a part of the Donnelly Group.
If you are successful in your application, you will be provided with a company pension, life insurance cover for peace of mind. We also like to look after our employees’ health and wellbeing and provide access to a company package that does just that.
So, you want a job that makes a difference, a job that can be rewarding in so many ways? Then apply today to become a wheelchair accessible vehicle sales executive with TBC Conversions.
Over the past few months, we’ve been introducing a few of our team members who have worked with TBC Conversions for years. Today we are pleased to learn more about a new addition to our Motability Car Scheme Aftercare team; meet Anita Sheard.
Let’s find out why Anita came to TBC Conversions and what she loves so far about her time here.
I had known Ray Walsh, UK Sales Manager, for years as I already worked in the motor industry, one day we ended up discussing his work and how much he enjoyed working with the company. The main thing that I suppose attracted me to the role was all the great work TBC Conversions were doing for customers and clients who relied on the Motability Scheme.
Definitely the importance of customer care. Our customers are at the core of everything we do and, dealing with the Motability Car Scheme on our customer behalf, we work to help make their day-to-day life as easy and problem-free as possible.
I was promoted in just 4 months, something which I believe really shows the companies faith in me and my abilities, but also shows just how much I enjoy doing the work I am.
Honestly, I think if the last few months are any indication, TBC Conversions will be building a greater presence all over the UK in the mobility and vehicle conversions market. I believe we can expect more production to move over from Northern Ireland to our Bromborough based workshops and also we can expect to see a better, more relaxed and safer way of dealing with our customers at scheduled safety checks, handovers and specialised events.
The team I work with are so welcoming and friendly and honestly, I really look forward to coming into the office each and every day. Helping the people who make use of the Motability Car Scheme really is rewarding. Our customers have been among the worse affected people from the effects of the pandemic, and I think it’s important to make our interactions and the visits from our technicians a totally positive experience.
Being a real people person, my favourite thing about my job is talking with our customers. Our customer base is so diverse that one call I can be speaking with an elderly lady who cares for her husband, another day I can be speaking with a disabled military veteran or a mother with a disabled child. It’s because no two customers are alike, and everyone has a story to share, that I enjoy every phone call and interaction. What we do is so important to our customers and assisting such a great service like the Motability Car Scheme, really is the most enjoyable part of my job here.
We truly care about our work. The Motability Car Scheme helps those with disabilities access vehicles to help retain independence and easy travel, and at TBC Mobility Conversions we build further upon the strength of that service.
Our customer-centric focus helps to ensure we provide our clients with a WAV that caters to their individual needs, no matter what we never sell a car that isn’t going to be absolutely stress free to use and maintain. Furthermore, it’s important to us to keep wheelchairs users as comfortable and safe as possible in our conversions, as well as provide vehicles that are stylish and practical for everyday use.
We like to build long-lasting trusting relationships with our customers, using the same level of intelligence, empathy and care we apply when building every wheelchair accessible vehicle, we supply.
A Dodge Charger without a doubt, because it’s fast and furious just like me.
After many years of working closely with the Motability Car Scheme, TBC Conversions are proud to have developed a wide range of wheelchair accessible cars built to keep our customers on the road. Whether you are a disabled driver looking for a drive from WAV, a family with a wheelchair user or a carer trying to get your clients from A to B, our team of conversion specialists and aftercare staff dedicate their time to making sure all our clients can travel with ease and in style.
People like Anita Sheard really make a difference to so many by being a friendly and approachable voice on the other end of the phone with a wealth of available knowledge and expertise. What’s more, we’re expanding our team at TBC Conversions, and have vacancies working with Anita and the team liaising with the Motability Car Scheme, our customers and technicians. Do you enjoy helping people and delivering a high standard of care that mirrors that of the Motability Car Scheme and TBC Conversions? Apply here if so for our Service Advisor vacancy.
Get your hands on the last of the Caddy Maxi Life plus wheelchair accessible vehicles from TBC Mobility Conversions.
As we look forward to welcoming the next generation of VW Caddy’s into the WAV world, we say a final farewell to the last of the previous models. If you are interested in becoming the proud owner of the Caddy Maxi Life plus, expertly adapted by TBC Conversions, here’s a little more about our most popular choice of small to medium WAV.
When it comes to finding a wheelchair accessible vehicle that does all the hard work for you, you’ve found it in the Caddy Maxi Life plus. We’ve taken the superb standard spec of the Caddy Maxi Life and added our own TBC twist.
Above and beyond the standard specifications of the Caddy Maxi Life which include:
The Caddy Maxi Life plus from TBC Conversions comes with:
These amazing additional extras provide added elements of day-to-day usability for our customers, plus a higher level of safety and comfort for wheelchair-using passengers.
Aside from our exceptional level of customer care and unique technology, TBC Conversions are recognised converters under the Volkswagen Recognized Converter scheme, as such our conversions are built to meet the high standard of the leading vehicle manufacturers we work with.
Our customers can relax in the safety and knowledge that TBC Conversions’ team are dedicated to providing a one of a kind customer experience and in turn one of a kind WAV’s to suit individual customer requirements.
What’s more, at TBC Conversions we understand that, in the current climate, not everyone will feel comfortable or safe making long journeys to find their perfect WAV, which is why our team are happy to come to you.
Whether in the furthest reaches of the Scottish Highlands or the southernmost points of the UK, our sales team are happy to get on the road to see you. We know our customers time is valuable and will always work to fit their busy schedules whether that’s on the school run or at the office, we’re flexible so you don’t need to be.
If you are still unable to commit to a free doorstep demonstration, all our wheelchair accessible vehicle demonstrations can be found on our new YouTube channel. This gives you the chance to do a little bit of virtual window shopping then call us with any questions or queries you may have after selecting the WAV that’s right for you.
As it stands today, we are very much looking forward to the wonderful wheelchair accessible vehicle we will develop from the latest Volkswagen Caddy.
By combining our exclusive technology and expertise with Volkswagen’s own automotive excellence, we’re confident we’ll soon be producing the next exciting generation of TBC Conversions wheelchair accessible Caddy’s for our customers.
Until then, why not take a look at the Caddy Maxi Life plus, with short lead times on delivery, available from £3995* advance payments on the Motability Scheme it’s a no brainer.
Call 0800 999 5090 or email email@example.com to discuss your options or to arrange a free doorstep demonstration today.
When it comes to WAVs, there’s one man our customers have come to count on time and time again. To many in the industry he’s known as Tom McKeown, TBC Sales Manager, but to his customers, he’s known as Tom McKeown, superhero and Mobility expert.
Let’s find out what makes our very own WAV warrior tick and where his superpowers really come from.
It was a warm summers day in August 2008 that I became the 9th employee of the TBC team. David Donnell, MD and part-owner of TBC Conversions was the 8th, starting just 6 weeks before I did.
I had started my career with Norwich Union in June 1979 as a Claims Handler. After 4 Years there I joined a firm of Loss Adjusters/ Claims Investigators based in Birmingham. Here I worked in GB and Northern Ireland dealing primarily with Bomb Damage, and any kind of property damage as a result of Flood, Storm, Theft etc.
After 14 years as a Loss Adjuster, I was approached by a packaging company based in Dromore Co. Down and Kansas USA where I worked for a further 9 years, starting in logistics and then moving on to Sales Development all over the UK, and parts of Europe.
From there I went on to spend a number of years with Henderson’s / Spar as their Business Development Consultant. My duties included assisting the growth of their Wholesale Business to Business section.
It was then that, after a chance meeting with Terence Donnelly, I was made aware of a new Donnelly Group venture called TBC Conversions, they were looking for a Sales Manager and the rest is history.
At TBC Conversions, our ethos is to “keep our customers central to everything we do”. Working in sales and industry for so long you get to learn that talk is cheap, words are free, but walking the walk and making this happen is what matters.
Time after time it is the belief and commitment that the entire TBC team deliver that makes the difference. From mobility experts to sales team members, workshop technicians and aftercare teams, every person in the TBC family is involved in achieving our goal.
God gave us two ears and one mouth, a sign that we should listen twice as much as we talk. Our customers know what they want or more often need, and as a mobility expert, it’s my job to guide and support my customers. It’s up to me to make their wants and needs a reality.
One thing our WAV customers often need the most is assistance navigating the financial constraints, limitations and legislation surrounding the conversion of wheelchair accessible vehicles.
By developing close relationships with our customers, keeping them informed and educated and managing their expectations, treating them with Intelligence, Empathy and Care come easy.
In 2009, TBC Conversions became the first UK converter recognised with the highest engineering standard within Europe, the full European Type Approval. This came following the pull and crash testing of our very first wheelchair accessible vehicle, the VW Caddy Maxi Life.
Following this, we were also granted a letter of no objection from Volkswagen AG, another first for a UK based conversion company.
More importantly, and because of the high standards by which we operate, every time I see the expression on the faces of our customers, after handing over their bespoke converted vehicles, I know exactly why we do what we do.
We have continued to test all our converted vehicles to the full European Type Approval standards. It is this attention to detail, which we have maintained from 2008 to the current day, that keeps our customers safe and enables us to consistently deliver quality service.
Continuing to match and exceed our customer’s expectations, innovate with the latest technology and keep informed of best practices used by mobility experts is of paramount importance to us.
I look forward to being able to shake our customer’s hands again, meet them face-to-face, and develop lasting relationships with the people I dearly enjoy working with.
Keeping your distance is not something that ever entered our minds pre-COVID.
It was commonplace to hold the hands of the disabled children whose future car I was demonstrating or receive a hug from happy customers on handovers. Now that none of this is possible, it has brought into focus the small things we all took for granted.
Today, I complete socially distanced home demonstrations wearing a face-covering, face shields and gloves. Whilst understanding this is completely necessary, it does not lend itself to “The Personal Touch” TBC Conversions are so well known for.
Our clients will sometimes only use facial expressions and non-verbal communications to interact with us, for mobility experts everywhere I’m sure it’s this restriction that has certainly changed the way we build and develop relationships with the people we deal with.
We have adapted, finding other ways to uphold and provide our vital services including home demonstrations, new vehicle handovers and important annual WAV checks. Both ourselves and our customers are conscious about keeping each other safe, adhering to social distancing regulations and personal safety precautions, during these activities.
Working together, we will come out the other side of this pandemic, stronger and wiser than we were before.
I’ve always been an early riser, so I’m up at 6 am every day.
Workwise each day is different at TBC, the one constant is the privilege our customers give us, trusting us with their safety and comfort and allowing us to guide them into the most suitable vehicles.
This is my superpower.
Everyone in our TBC family will try to go the extra mile for our customers.
Starting by matching the correct WAV to their particular needs and requirements, secondly, during the lifetime of that vehicle, we will remain accessible to our customer being the first and most reliable port of call for all concerns, queries and advice.
At TBC Conversions we will always do our utmost to help our customers with guidance on servicing support, breakdown recovery and repairs, helping them navigate the industry and connecting them with their local dealers.
It’s this deep understanding of all our customer’s needs that give TBC one of the most of its most outstanding qualities, keeping the customer at the focus of everything we do.
Without a doubt the Audi RS4 Avant, 2.9 TFSI V6 444 BHP Quattro, (Lamborghini engine).
A vehicle with absolute aeroplane performance and, unless you are a true Petrolhead, the man in the street would not recognise it as a Special Car.
Like a true superhero in a supercar, even wanting to remain conspicuous in his dream motor, Tom McKeown is an asset to the TBC Conversions Sales team and a champion to his customers.
With mobility experts such as Tom, delivering the core standards of TBC Conversions service and care seems easy. It’s only when we get to know more about our customer and go that extra mile that we see real results, and our customers return for more.
For advice and guidance from mobility experts at TBC Conversions and to start your own TBC journey, call 0800 999 5090 or email firstname.lastname@example.org today.
One of the people our customers will speak to time and time again, Elaine has become part of the furniture during her time with TBC Mobility Conversions. Her day to day involves maintaining the high standards of Motability aftercare our customers and clients required. This can be anything from being a liaison between Motability and our customers to arranging the necessary checks and tests we regularly carry out on our WAV’s.
Like so many of us at TBC Mobility Conversions, it’s fulfilling the care and duty to our customers that Elaine says makes her job so satisfactory.
The Motability Aftercare system can be quite a challenge to navigate for those who aren’t familiar with it. Luckily I had tonnes of experience and already knew some team members from working in the industry.
Thanks to a good working relationship I had built up with Ray, TBC’s Sales Manager, I jumped at the chance to be part of his strat up team, the company opened offices in Bromborough in May 2019.
One of the most important things to do when working with such a well-known company as Motability is to uphold its own level of commitment to customers, and exceed these wherever possible.
At TBC Mobility Conversions we have a mantra that echoes that of the Donnelly Group, “keeping the customer at the core of all we do”. Every point of contact with our customer is a chance to showcase our own levels of dedication, and it’s a testament to the company that we are now recommended suppliers of Motability’s as well as recognised Volkswagen Commercial Vehicle converters.
What makes our job as satisfying as it is is knowing that all our own mobility conversions have been carried out with intelligence, empathy and care, ensuring the customer’s needs are met and exceeded.
I can honestly say that since I joined back in 2019, I’m most proud of how the company has grown. Even during this most difficult time in UK history, our team have powered through, providing the same level of service, duty and care.
It’s incredibly rewarding to know you’ve been a part of something like this from the early stages.
As I said previously, I believe the future of TBC Conversions will only continue to surprise me. We are part of a growing market, the advances being made in mobility conversions and medical engineering will enable so many to maintain their freedom on the road.
We can all, I think, look forward to a bright and successful future.
I think the team at TBC Mobility Conversions have adapted very well during the pandemic. We have set procedures to follow regarding social distancing practices enabling us to work at full capacity.
Our team are dedicated to carrying out their jobs to the best of our abilities because, at the end of the day, it’s the safety of our customers at stake.
Every one of our customers has a unique set of needs and it’s our job to tailor our aftercare services to meet those needs. We built our business on the ability to interact with our customers, making each one feel as valued as the individuals they are.
We have continued to carry out our home checks and tests whilst managing to keep our customers safe and cared for in the process. If anything the recent circumstances has shown me that TBC Mobility Conversions will go above and beyond to provide the care our clients need no matter what.
Other than my son you mean.
I wake up every day looking forward to hearing the grateful thankyous of our lovely customers. Every one of them understands that even in these difficult times, we need to do our jobs and keep them safe.
Plus, sometimes I feel that these people simply enjoy hearing from someone outside their bubble. A new and friendly voice can always make the smallest difference and our calls can really perk up someone’s day.
For me personally, it’s the joy on our customer’s faces when they take ownership of their brand new WAV. We’re giving people their freedom back, a chance to travel either independently or comfortably with their family, and it’s this that really makes the job we do here so worthwhile.
Funnily enough, I finally own my dream car. My little Mini Cooper Sports John Cooper Works. It’s my pride and joy and I wouldn’t choose to drive anything else.
It’s the staff here like Elaine who really makes the difference at TBC Mobility Conversions. Being the first port of call for all our client’s aftercare needs, Elaine and the aftercare team are what TBC Conversion is all about, a high standard of friendly, expert customer service.
The customer journey with TBC Mobility Conversions begins with the delivery of a new WAV and endures through our aftercare teams continued expert work and support.
If you need assistance with your TBC Mobility Conversion, or simply wanted to ask a question about your vehicles aftercare, get in touch with the team today on 0800 999 5090 or email email@example.com.